MCM301 ALL SHORT QUESTIONS SOLVED
QUSTION=1
What is communication?
Communication is a process, which involves
sharing of information between people through a continuous activity of
speaking, listening, and understanding.
QUSTION=2
What do we study in this course?
This course will help you in improving your
communication skills generally and business communication skills specifically
by equipping you with the necessary proficiency and factors to be kept in mind
for successful communication.
QUSTION=3
What are the different elements or factors involved in the process of
communication?
Sender
Message Channel Receiver Feedback
QUSTION=4
Why studying communication or communication skills is important?
Communication is a learned skill. Most people
are born with the physical ability to talk. But in order to speak well and
communicate effectively we have to learn the art and improve upon our ability
to talk.
QUSTION=5
What do we
mean by noise in communication?
Noise is any type of barrier that hinders the
process of communication. For example, a disturbing sound in the background
when two persons are talking on telephone, poor use of vocabulary, etc.
QUSTION=6
What is feedback?
Feedback is
the receiver’s response towards a message. It is important because it helps
sender analyzing the success of the whole process of communication. It may also
help in identifying the barriers (if any) to communication.
QUSTION=7
What is Mass Communication?
Mass communication is the process of sending
messages to large, public, dissimilar, anonymous, distant audiences using some
intermediate instrument of transfer.
QUSTION=8
What is Mass Media?
Mass Media are the mediums or media used for
mass communication like newspaper, magazine, radio, television, VCR, etc.
QUSTION=9
What is the difference between communication and
mass communication?
Communication is the process of sharing
information at all levels i.e. it may include person to person communication,
group communication, mediated communication (e.g. talking on telephone) etc.
But mass communication is specifically the sharing or transfer of information
that takes place at mass level (i.e. involving large, dissimilar, anonymous
audiences) via mass media.
QUSTION=10
What is probing and encoding?
Probing is
the fourth category of feedback in which the other person attempts to gain the
additional, informative and investigating material for feedback or we can say
that he tries to find out the truth. Encoding is the process of transforming
information from one format into another. The opposite operation is called
decoding.
QUSTION=11
What is mediated communication?
Mediated communication occurs when two (or a
few) people use some intermediate means for carrying their messages. They do
not communicate face to face and thus do not have direct feedback. Mediated
communication often uses a mechanical or electrical device to transmit or
receive messages. Examples include the telephone, closed-circuit television,
radio, radar, and the communication satellite. Mediated communication also
occurs through letters, reports, forms, and interoffice memoranda.
QUSTION=12
What is the difference between mediated and mass communication?
Mass communication includes messages sent to
large, public, dissimilar, anonymous, distant audiences using some intermediate
instrument of transfer. The instruments include electronic (for example, radio,
television, tape, and film) and print (for example, newspaper, magazine, book,
pamphlet, brochure, direct-mail campaign). The "mass media," as they
are often called, have grown to include the print media of books, newspapers
and magazines, the electronic media of television, radio, and audio/video
recording, and the new media of computers and computer networks. Mediated
communication occurs when two (or a few) people use some intermediate means for
carrying their messages. They do not communicate face to face and thus do not
have direct feedback. Mediated communication often uses a mechanical or
electrical device to transmit or receive messages. Examples include the
telephone, closed-circuit television, radio, radar, and the communication
satellite. Mediated communication also occurs through letters, reports, forms,
and interoffice memoranda.
QUSTION=13
What is the difference between impromptu and extemporaneous speech?
When you
speak extemporaneously you are literally making up the words of your speech as
you go. That does not mean that you do not do preparation. Rather, as you
rehearse you work from an outline or speaker notes that remind you of the
progression of ideas in your speech. The impromptu speech occurs with little or
no time for preparation. There are reduced chances for analyzing the audience,
and therefore organizing and encoding requires a fast-thinking speaker. Some
communication experts say that an impromptu speech is delivered without any
preparation or on the spur of the moment and an extemporaneous speech is given
without any notes, but some thought is given to the topic.
QUSTION=14
What basic characteristics distinguish nonverbal
from verbal communication?
Nonverbal communication is interpersonal
communication through nonlinguistic means and in verbal communication we use
words (in writing or spoken) to communicate. In the verbal communication
process, the verbal and nonverbal messages need to be consistent with one
another; when they contradict with one another, the nonverbal message typically
expresses true feelings more accurately than does the verbal element.
QUSTION=15
What is the significance of body language in
communication?
Body language is clearly central to good
communication and is particularly important when attempting to communicate
across cultural and language barriers. In some cultures, the spoken word is by
far the most important communication tool like for native Americans but in
other cultures, however, the way words are spoken along with the gestures,
posture and facial expressions that accompany those words is of greater
significance.
QUSTION=16
What is slang?
Slang is the use of highly informal words and
expressions that are not considered standard in the speaker's dialect or
language. Slang is very often colloquial; the language and dialect tend to be
specific to a particular territory.
QUSTION=17
How do emotional appeals differ from logical appeals?
An emotional appeal calls on human feelings,
basing the argument on audience needs or sympathies; however, such an appeal
must be subtle. A logical appeal calls on human reason.
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