ENG 301_ MIDTERM SHORT QUESTIONS
CONTEXT
Every message,
whether oral or written, begins with context. Context is a broad field that
includes country,
culture, organization
and external and internal stimuli. Every country, every culture and every
company or
organization has its
own conventions for processing and communicating information.
SENDER-ENCODER
Sender is the person
who communicates the idea, information, material, etc. He acts in the capacity
of speaker,
writer, or encoder.
The message he
intends to send
The message he
actually sends
The message the other
person receives or understands.
The other person
interpretation of the message
The other person
response
MESSAGE
The message may be in
the form of order, opinion, advice, suggestion, instruction, question answer or
material.
It is necessary and
important that idea or message received be identical to the idea or message
sent. It is possible
only when both
communicator’s sender and receiver are skillful in communication and its
language.
MEDIUM
Medium of
communication includes letters report telegrams fax mailgrams cables tealeaf
postal telephones
charts pictures or
any other mechanical device. Medium may be a person as a postman. It may be a
device as a
telephone. It may
also be an organization as a post office or news agency.
RECEIVER-DECODER
The receiver is the
decoder. He when receives decodes or interprets the message. Since perfect
communication
is not possible,
there is deviation between the idea sent and the idea received or interpreted.
If the receiver is
skillful in
communication then the deviation will be small.
FEEDBACK
Feedback can be an
oral or a written message, an action or simply silence.People in the world are
not exactly alike. Cultures or countries are not the same. These differences,
however,
can cause problems in
conveying your meanings. Each person’s mind is different from others. As a
result, message sender’s meanings and the receiver’s responses are affected by
many factors.
Semantic barriers
A basic principle of
communication is that the symbols the sender uses to communicate messages must
have the same meaning in both the sender’s and receiver’s minds. You can never
be sure that the message in your mind will
be clearly sent to your receiver. The world is full with errors, as a result of
differences in semantic (meaning)
understanding.
Denotation
A denotation is
usually the dictionary definition of a word. Denotative meanings name objects,
people or events
without indicating
positive or negative qualities. Such words as car, desk, book, house, and water
convey denotative meanings. The receiver
has a similar understanding of the thing in which the word is used.
Connotation
A connotation is an
implication of a word or a suggestion separate from the usual definition. Some
words have connotative meanings, that
is, qualitative judgments and personal reactions. The word man is denotative,
father, prophet, brother are
connotative. Some words have positive connotations in some contexts and
negative meanings in others. For
example, slim girl and slim chances.
Physical Barriers
Communication does not consist of
words alone. Another set of barriers is caused by your own physical appearance, your audience or the context of
the document or the presentation. Your ideas, however good and however skillfully imparted, are at the mercy
of various potential physical barriers.
Psychological Barriers
Because of the changing world,
everyone has his own concept of reality. Our sensory perceptions – touch,
sight, hearing, smell and taste are
limited and each person’s mental filter is unique. In our daily interaction
with others, we make various
abstractions, inferences and evaluations of the world around us.
Emotional Barriers
One possible psychological block
is emotional, you may be emotionally
block is you are announcing a new policy
you may become popular or unpopular
Abstracting
Selecting some details and
omitting others is a process called abstracting. Differences in abstracting take place not
only when persons describe events but also when they describe people
and objects
Inferring
Conclusions made by reasoning
from evidence are called inferences. We make assumptions and draw
conclusions even though we are
not able to immediately verify the evidence. Some inferences are both
necessary and desirable; others
are risky, even dangerous.
Barriers Involving Values, Attitudes
Occasionally people react
according to their attitudes toward a situation rather than to the facts Other factors effecting attitudes, opinions
and responses Environmental stresses Personal
problems
Sensitivity
Nonverbal communication
consists of that part of a
message that is not encoded in words. The nonverbal part of the message tends to be less conscious and
often reveals the sender’s feelings and preferences more
spontaneously and honestly than
the verbal part. If the verbal message does not match the nonverbal communication, people tend to believe the
nonverbal message. Four types of
nonverbal messages
Personal Nonverbal communication involves kinds
of nonverbal behavior that are unique to a person. The
meaning is also unique to the
person sending the message.
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